Hearing and Audiological Services

Serving Kalispell & Libby, Montana

 

 

 
Our expert staff at Moore Hearing provides services that include basic behavioral tests and sophisticated hearing test evaluations. When appropriate, the latest digital hearing aids may be utilized to help compensate for hearing loss. Hearing care services are offered at our office location in Kalispell. Providing Hearing Care Services once a month in Libby at the Visiting Physicians facility in the Medical Arts Building. (Old Prompt Care).
 

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Trial Period

 
Moore Hearing, P.C. offers a trial period on all hearing aid fittings. This trial period allows you to evaluate the instruments and make an informed decision regarding your purchase. We realize that it takes time to adjust to the new world of hearing and we want you to be confident in your decision. If you decide you do not want the hearing instruments, then simply return them with no obligation. There is no fitting fee and your purchase will be refunded in full.

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Follow Up

We want you to be satisfied with your hearing investment and invite you to return for follow up appointments. Once you start using your hearing aids on a daily basis, you may need adjustments for comfort or sound levels. Dr. Moore likes to see her patients for three or four follow-up visits after the initial fitting appointment. Patients also have Annual Evaluations where minor adjustments can be made to the hearing aids to accommodate any changes that have occurred in the hearing loss.

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Hearing Testing

 
If a hearing loss is suspected, an appointment with one of our certified Audiologists should be made for the purposes of testing and evaluation.

After the age of 50, a regular hearing test should be considered as important as one’s yearly physical checkup.

Testing is painless, comfortable and safe. Basically, it consists of answering questions about your hearing health, recognizing everyday words at different volume levels, and identifying different sounds.

Your ability to hear each tone, or frequency, produces a unique hearing pattern which is recorded on an audiogram.

The test is completed in a sound booth using earphones and bone conduction oscillator. The Audiologist then uses the audiogram to determine the type and severity of hearing loss. These tests should help determine whether a hearing loss is best treated medically or with hearing aids.

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Tinnitus Evaluation and Treatment

 
For patients suffering with tinnitus (“ringing in the ears”) we offer several diagnostic tests and self-assessment surveys to determine the cause of the tinnitus and its psychological impact. Tests are performed to determine if the cause of the tinnitus is related to middle ear or inner ear problems as well as possible auditory nerve abnormalities. The tone or pitch of the tinnitus as well as its volume is also determined to help assess the best management option. These options may include dietary changes, medication review, masking devices, hearing aids, or Tinnitus Retraining therapy (TRT).

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Dispensing of Digital Hearing Aids

 
All patients undergo a comprehensive hearing test prior to receiving hearing aids to determine the cause and extent of the loss. A detailed case history is also completed. Once a patient becomes a candidate for hearing aids based upon their hearing handicap all options are discussed with the patient including style of the hearing instrument and technology level required to meet their communication goals. The hearing aids are then programmed to match their unique hearing loss. At this point every patient undergoes comprehensive instruction on how to listen again. Emphasis is placed on how the brain must relearn to focus on specific sounds that the individual wants to pay attention to and ignore irrelevant noises. All patients are also instructed on use and care of the hearing aids and follow-up tests are performed to assure optimal programming of the instruments.

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Hearing Aid Checks and Servicing

 
The cornerstone of our customer service is the follow-up our patients receive once fit with hearing aids. Most patients initially require 3-4 office visits to understand how to once again listen and how to take care of their new hearing aids. Subsequent hearing aid adjustments or trouble shooting is always available at no charge for the life of the hearing instruments. In fact, most patients can be seen for hearing aid related problems the day they call. In addition, all patients receive our quarterly newsletter to keep them informed of the latest research into hearing disorders and technological improvements. Finally, all patients are scheduled for an annual hearing exam to retest their natural hearing and clean and check the hearing aids.

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Assistive Listening Devices (ALDs)

 
When a patient has a hearing loss sometimes an Assistive Listening Device (ALD) is required in addition to or instead of a hearing aid. ALDs can be amplified telephones, TV enhancers, visual smoke and doorbell alarms and a variety of other items designed to keep the hearing impaired in touch with their environment. We have a number of these items in our office for demonstration where their benefits can be quickly observed. Because this technology is so quickly evolving we always have access to the latest information and can special order any ALD.

For more information on any of our Hearing Services, please contact us